As Psybergate provides consulting and project-based contracting services in a myriad of subject areas we have developed our own methodologies and solutions in delivering these services across multiple solution areas, based on tried and trusted methodologies.


Psybergate PMO

PROGRAM AND PROJECT MANAGEMENT
This service area provides program and project management services to our customers, focusing on delivering value to our customers from the first day when managing their projects and products.

Psybergate IT Services

PROOF OF CONCEPT; DECISION TO IMPLEMENTATION & DEPLOYMENT SERVICE
In this service area we assist in service deployment, market expansion, infrastructure implementation and systems integration via our architecture, design and program management services as well as acquisition, assessments and proof-of-concept services for proprietary or open source solutions.

Psybergate BI

RESEARCH, INTELLIGENCE-BASED SERVICES
In this area we provide Thought Leadership, Research, Business Intelligence and Strategy services.

Psybergate Software Development

CUSTOM SOFTWARE DEVELOPMENT LIFECYCLE; SUPPORT
We deliver software solutions, services and skills through an adaptive approach that leverages off the optimal use of technology, innovation and leadership that adds business value to our clients. We use Waterfall and Agile methodologies as suits our client.

Psybergate Mentoring Services

TECHNICAL, ANALYSIS, SOFT SKILLS, GRADUATE MENTORING, TRAINING AND LEARNER-SHIPS
We provide mentoring services that aim to grow skills more effectively in Java development, Business Analysis and Consulting. We also run soft skills mentoring for clients and have extensive training for any solutions we help implement, including change management.

Psybergate XE

CUSTOMER EXPERIENCE, CUSTOMER JOURNEY MAPPING AND CRM SERVICE
Our services help clients develop their customer experience strategy, and identify their customer experience approach which encompasses a series of customer interactions, brand, offerings and touch points. We understand that positive customer experience and advocacy drive competitive advantage, leading to faster organic growth and lower cost. We help our clients keep up with rising consumer expectations and proliferating communication channels

Outsourcing

Psybergate’s offering is structured to suit both IT and business organisations.

Psybergate’s outsourcing strategy is based on the onsite-offsite project model where the majority of work is carried out by offsite resources for cost and process efficiency. Some members of the team are located on-site at various stages in the project life cycle which facilitates those activities that require a more immersed presence.

Psybergate Consulting

Full Lifecycle Service for business solutions

Psybergate Consult provides project-leadership and project-turnaround services to our customers via their staff augmentation. For all our services we utilise Psybergate’s methodologies developed and delivered to our customers via carefully understanding and applying the most innovative, value driven solutions and best-practices in the industry. This area pulls expertise from all the other areas to ensure a holistic solution for our clients.

We provide full-lifecycle services including

> product/ service strategy, development, management and deployment,
> business case development
> proof-of-concepts,
> program/project management,
> product planning and road mapping,
> partnerships/alliance services,
> requirements gathering/core teaming/JADs,
> infrastructure implementation,
> and, sustaining services to our customers.